Shipping policy

Coverage

We ship to all 32 states of Mexico.

Shipping charges

For destinations in Mexico where these options are available: Standard shipping costs $0 MXN with no minimum purchase; Express shipping costs $50 MXN. Enter your address at checkout to see available methods and their cost before confirming your order. These domestic rates do not apply to international destinations.

Delivery estimates

Estimated transit times are 5–8 business days for Standard and 3–5 business days for Express. Check the option available for your destination at checkout.

Order inquiries

For questions or issues with your shipment, email cromacosme@gmail.com or call +52 656 699 2254, quoting your order number.

For exchanges, returns, or damaged or incorrect products, see our Returns and refund policy.

This is a translation of the existing Mexico shipping policy. International destinations, carrier rates and delivery times are not yet confirmed. Import taxes and duties are separate from transportation charges; their treatment has not been determined.